FAQ's

SHOPPING and SHIPPING INFORMATION
  • What Shipping Methods Are Available?
We choose the best shipping method available to provide a tracking number and make sure your order arrives on time. 
  • Do You Ship Internationally?

We will very soon! We are working to provide fast and reliable shipping services at a reasonable cost. Be sure to subscribe to our news letter and we'll send an update as soon as we can. 

If you'd like to reserve a product, send us a message and we'll hold it until we have shipping sorted out. 

  • How Long Will It Take To Get My Package?

Standard domestic shipping typically takes 3-5 business days.

  • What is your return policy?

If you are not completely satisfied with your purchase, we will accept returns minus the cost of shipping. You have 14 days from the day of delivery to receive a full refund. Returns made after 14 days will gladly be accepted for store credit. Please email us at m.scatteredflowers@gmail.com to create a return or with any questions.

  • How much is shipping?

Domestic shipping is free! 

We will offer International shipping soon. Be sure to subscribe to our news letter and we'll send an update as soon as we can.

  • When will my order be shipped?  

Orders are processed within 2 business days. Shipments do not go out on weekends or holidays.

 

PAYMENT INFORMATION

  • What Payment Methods Are Accepted?

All major credit cards and PayPal.

  • Is Buying On-Line Safe?

Yes, our website and web-store are fully secure and private information (such as email addresses etc.) will never be shared.

 

ORDER and RETURN INFORMATION

  • How do I place an order? 

Once you chose your items, complete your order through checkout. Please create an account in order to check out. Our website is completely secure and personal information is never shared.

  • Do I need an account to place an order?

Yes. Please create an account in order to check out. Our website is completely secure and personal information is NEVER shared.

  • How Can I Cancel Or Change My Order?

Please email m.scatteredflowers@gmail.com and we will try our best to make any changes to your order as long as the order has not been shipped.

  • How Do I Track My Order?

Once your order is shipped, you will receive an email confirmation with a tracking number included. Order processing and shipping may take up to 2 business days.

  • How Can I Return a Product?

If you are not completely happy with your purchase we offer free returns less the shipping cost. You have 14 days from the day of delivery to receive a full refund. Returns made after 14 days will gladly be accepted for store credit. Please email us at m.scatteredflowers@gmail.com to create a return or with any questions.